About Us

your high-performance customer acquisition, management and retention powerhouse in the Philippines.

How it all started ...

It is no secret that most companies that outsource their acquisition, management, and retention requirements to the Philippines fail to meet their financial objectives. The reason for failure often comes down to making the wrong vendor choice. They choose low-cost call centers that "try" to provide as many services as possible and end up not being good at any of them. When we started Acquisix back in 2004, we knew that this could be done much better. How? By specializing in high-performance customer acquisition, management, and retention services. And by hiring highly motivated and English proficient sales talent that can confidently lead a sales call, and not just read a script. We also knew that by providing our agents with the best sales training and techniques as well as cutting edge contact center technologies, we could easily outperform other offshore call centers and even match the performance of leading onshore call centers. All, of course, at reasonable offshore rates that provide one of the industry's highest ROI. Today, we are the Philippines' high-performance customer acquisition powerhouse, providing unrivaled results and value for our clients.

Leadership

Ralf has more than 20 years of high-performance customer acquisition, management and retention experience, and he uses this expertise to leverage the company's business development and account-planning efforts. Ralf oversees all the strategic planning for Acquisix. (And he buys the pizza and beer for the team). He is a multi-awarded outsourcing executive, expert panel, and industry resource speaker. Having worked on both the client and vendor side of the business gives Ralf a unique perspective and unmatched understanding of the contact center outsourcing capabilities of the Philippines.

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