Tapping Valuable Resources for Business Growth
For companies that intend to generate and reach prospects to promote their products and services, one of the best methods to get this job done is to launch an outbound telemarketing campaign. Hiring an in-house telemarketing team or setting up a telemarketing call center will undoubtedly cost a lot. A perfect alternative to avoid soaring operating and labor costs associated with on-site telemarketing functions is to work with an offshore outbound telemarketing firm in the Philippines.
Companies cannot afford to limit the growth of their business simply because they lack of resources to market more aggressive offers or because the necessary resources have become very costly. Businesses, whether large or small scale, looked for several ways to address these issues until they have decided that outsourcing telemarketing to offshore companies such as an offshore outbound telemarketing firm in the Philippines is the most practical and viable solution.
These kind of businesses are call centers whose main service is to call prospects or existing customers on behalf of their business clients. These telemarketing industries come with all the resources – workforce, infrastructures, computers, phone systems and other technologies – that are necessary for any telemarketing operations.
With the success of the call center industry in the country, many new telemarketing businesses have opened at its booming seats in recent years. These type of businesses are relatively young companies, however, it does not mean they lack the familiarity and experience. Many have been in operations in the United States for many years now but have just recently expanded to the Philippines. Moreover, veterans in the industry encompasses by multinationals and Filipinos, lead offshore outbound telemarketing firms in the Philippines. These highly qualified managers and executives lend their expertise to every client project at a certain point.
Working with “young” offshore companies also have an advantage in terms of technology. Naturally, these firms will have some of the latest technologies in the industry. Thus, businesses gain access to these valuable resources needlessly to purchase them. In addition, infrastructure costs in the Philippines, whether real estate or technology, are economical and affordable.
Offshore outbound telemarketing firms in the Philippines provide telemarketing services to any type of industry from IT, to retail, to finance and other sectors. Companies that are looking for an efficient and thriving telemarketing business that has the experience in such specific industry are rest assured of firms that have handled telemarketing campaigns for similar or related businesses. While relevant practices does not automatically guarantee triumph, it will be easier to work with people who are familiar with your industry.
While experience is a definite advantage, companies should also evaluate other qualifications and capabilities of a particular offshore outbound telemarketing business. In order to do this successfully, it is best for companies to speak directly with the people who are accountable of client accounts or even to arrange a face-to-face meeting and visit the site. Clients may also ask for referrals from their previous business colleagues. Reputable offshore outbound telemarketing firms in the Philippines will not hesitate to provide you with references.
When it comes to pricing, the structure will vary depending on the type of telemarketing service and the firm’s system of employee compensation. Some offshore outbound telemarketing companies in the Philippines pay telemarketing representatives a fixed monthly salary while others add commissions per sale to the basic pay. Other fees may include setup fees and training fees. These details should be clear to both parties including what specific services are comprised in the quoted price. This is important to avoid failed expectations.
In order to start a telemarketing campaign, clients provide company background information, campaign brief, a script and a list of prospect’s names and contact information. Clients may develop their materials on their own or seek the services of telemarketing industries. These firms are very versatile and can help businesses with their entire telemarketing campaign. By identifying needs beforehand, clients can maximize the services, expertise and benefits of an offshore outbound telemarketing firm in the Philippines.
All services are offered in a B2B and B2C environment. To learn more about our outbound teleservices capabilities, please contact us through our inquiry form.